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Multi unit property
MY MEDITERRANEAN HOME is a company dedicated to the rental and management of holiday homes in Spain.
Booking conditions
- The flat has been decorated, furnished and cleaned so that you can enjoy it to its full potential. We ask that you treat it with care and dedication so that future guests can enjoy it in the same way, thank you very much!
- Our flats require a minimum stay depending on the season.
- A holiday rental contract will be signed at the time of booking the flat.
- The reservation of the flat is made by paying the rent for the flat.
- At the time of booking we require payment of 30% of the total amount of the reservation.
- The reservation can be cancelled for any reason up to 15 days before the check-in date. Between 1 and 15 days before the date of Check-in the reservation will be cancellable with a 30% penalty and if the cancellation is made 24 hours before the date of arrival the penalty is 100% and no refund of any amount previously paid will be made.
- Payment can be made by bank transfer, debit or credit card.
- The rest of the payment of the reservation must be made 15 days before arrival at the flat. In case of non-receipt of payment, the booking will be automatically cancelled and no refund will be made.
- It is recommended to take out travel cancellation insurance. Any cancellation, including force majeure, will be subject to our clear and simple cancellation policy mentioned here.
- Should My Mediterranean Home be unable to provide the client with the property they have booked, we reserve the right to transfer the client to a property of similar characteristics. If no agreement can be reached, both contractual parties are entitled to cancel the contract. In this case, My Mediterranean Home will refund the client all the money paid (except for the part corresponding to the days of stay already made, if this is the case). My Mediterranean Home will not be responsible for future claims by the client.
Security Deposit (Deposit)
A minimum deposit of 200 Euros is required as a guarantee in case of breakage. This deposit will be returned at the latest 5 days after check-out.
In the event of any damage, theft or loss of any object, the cost of the same will be deducted from this deposit.
Please remember that, by accepting our Terms and Conditions, you agree that any damage caused by you or your companions will be deducted from your deposit and that you are also responsible for any damage exceeding the amount of the deposit.
About arrival and departure
Preparing for your arrival
- Please make sure that we have your updated arrival time so that we can have your flat ready for you.
- You can send this information via e-mail to [email protected] or telephone (+34) 616 635 795.
Arrival day
- The entrance to our flats is "autonomous", i.e. we will send you all the information to pick up the keys and enter the flat without having to wait for anyone.
- The flat will be available from 14:00 hours, but we will always try to accommodate guests as soon as possible.
About your departure from the flat
- Departures must be made at 11:00 am or earlier. Any unauthorised departure after 11:00hrs will be penalised.
- If you require a later check-out please ask if this is possible when you check-in. We will try to accommodate as long as our next arrival is not early on the same day. Any check-out after 17:00hrs will be subject to the full price per day.
About the cleaning of the flat
- In all our stays we provide 1 set of clean towels and sheets. Additional towels and sheets can be added at an extra cost.
- The flat will be completely clean before the arrival of each client.
- The cleaning of the flat during the stay is the responsibility of the occupants.
- The client undertakes to preserve and maintain the property in good condition.
- Cleaning utensils are available in the flat.
About the number and the identity of guests
- The client shall inform the number of guests included in the booking.
- The client will have to send all the data of the guests over 14 years old staying in the flat required by My Mediterranean Home. We need to comply with Order INT/1922/2003 and send the data to the National Police.
- Unless otherwise agreed, only the number of persons indicated by the client at the time of booking is authorised to use the flat.
- Pets are not allowed except those authorised by the owner.
- In the event of any breach of the aforementioned obligations, the owner of the flat at his own discretion shall have the right to ask the client to leave the flat, and the client shall not be entitled to claim any compensation whatsoever.
About behaviour
- Loud music and parties are prohibited. Guests staying in the flat should be aware that, should parties or loud music occur, or neighbours complain and/or call the police, this may result in immediate eviction regardless of the time of day or night.
- Rest hours are from 10.00 PM to 10.00 AM. We greatly appreciate your cooperation in this matter and hope that you understand that these rules are necessary, as these flats are all located in residential buildings where people who have to get up early for work live, and the rest of the residents' night-time rest must be respected.
- The client, when signing the contract, will be subject to a correct and decent behaviour by all the people accompanying him/her. If this person, or any of the persons accompanying him/her does not behave in a proper and responsible manner, the owner shall have the right to ask the client and the persons accompanying him/her to leave the flat without the right to future claims or any kind of compensation. This will also result in the forfeiture of the rent and the refundable security deposit.
- Smoking is not permitted in the flat or in the communal areas of the complex. If the flat smells of smoke when you leave, the full amount of the security deposit will be retained.
- Please also remember that by booking our flats you have already accepted our terms and conditions, and consequently you will be expected to abide by these rules.
About responsibilities
- The flat owner shall not be liable for any direct or indirect damage that may occur as a result of the tenant's misuse of the flat, including but not limited to damage, loss due to fire, theft or criminal behaviour.
- In case of any breach of the aforementioned obligations, the owner at his own discretion shall have the right to ask the client to leave the flat, and the client shall not be entitled to claim any compensation whatsoever.
Our Website
My Mediterranean Home makes every effort to maintain accuracy and to check that details of descriptions and information appearing on the website are accurate, My Mediterranean Home accepts no responsibility for any errors or omissions that may arise. My Mediterranean Home also reserves the right to change information published on the website at any time including prices, descriptions and photographs. My Mediterranean Home makes no warranties or representations as to the condition or suitability of any product or service published on its website. My Mediterranean Home reserves the right to update any of these terms and conditions at any time should it be required to do so, in accordance with the company's business. Users are responsible for ensuring that the terms and conditions contained in this website are in full force and effect. By agreeing to use this site, you signify your acceptance of any changes by any third party, and that any third party promises to abide by those changes. These terms and conditions do not affect the statutory rights of the user.
This Personal Data Protection Policy (hereinafter, "Privacy Policy") regulates the processing of personal data of web users of www.mymediterraneanhome.com, in accordance with the provisions of the applicable legislation on data protection, (EU Regulation 2016/679 and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights).
Who is responsible for the processing of your personal data?
- Name of the owner: My Mediterranean Home
- Email: [email protected]
You confirm and guarantee the truthfulness and accuracy of the data provided, and that they correspond to your current status. In this sense, you undertake to communicate any modification that may occur in the same, in accordance with the procedure established in the section relating to the exercise of your rights.
Modification of the privacy policy.
Date of last update: 26 February 2024.
For what purposes will we process your personal data?
We inform you that all the data processed by My Mediterranean Home are necessary for the purposes described in this Privacy Policy and failure to provide them would make it impossible to properly manage the existing relationship with you.
Below is a description of the different purposes for which your personal data is processed and the grounds on which it is processed:
I. Processing for the execution of the contractual relationship:
- To manage the commercial relationship, responding to the different requests for information on the services offered by the Controller.
- To formalise the contractual relationship.
- To effectively manage, maintain and control the relationship derived from the contracting of services.
In the event that you do not authorise the processing of your data for the above purposes, this will not affect the maintenance or fulfilment of the contractual relationship that you have with us.
II. Compliance with a legal obligation:
- To appropriately manage requests for rights under current data protection regulations.
- To disclose your data to public authorities, regulators or governmental bodies where required to do so by law, local regulation or in compliance with regulatory obligations.
III. Consent of the data subject:
- To appropriately manage the consents granted by users.
- Respond to your queries, requests or petitions.
- Handle your requests for information about demos and requests to contact our experts.
To whom will we disclose your data?
Under the terms described in the section on the purposes of processing, My Mediterranean Home may disclose your personal data to the following entities:
- Public authorities, regulators or governmental or jurisdictional bodies in those cases in which it is necessary to do so by law, local regulations or in compliance with regulatory obligations. Among others, to tax administrations.
International data transfers
No data is transferred to third parties located or whose servers are located outside the European Economic Area.
For how long will we store your data?
We will process your data as long as they are necessary for the purpose for which they were collected and, once the relationship that legitimises the processing of your data has ended, they will be stored blocked for the sole purpose of formulating and defending claims and the appropriate transfer at the request of the authorities, only for the legally established period of time.
Likewise, once the contractual relationship has ended, we will process your personal data for the purpose of sending commercial communications, provided that we have your express consent to do so.
Automated decisions and profiling
We will not make automated profiling or decisions.
What are your rights?
We inform you that, in accordance with current legislation, you have the right to revoke the consent given, as well as to exercise your rights of access, rectification, deletion, limitation, opposition, as well as the right to the portability of your data and not to be subject to automated decisions.
The interested party is informed that they may also file a complaint with the Spanish Data Protection Agency (https://sedeaepd.gob.es), in the event that they consider that the exercise of their rights has not been adequately addressed by My Mediterranean Home.
How can you exercise your rights?
In accordance with the applicable legislation, we inform you that you may exercise your rights by contacting us at the following e-mail address: [email protected] indicating the reason for your request and the right you wish to exercise.
If we consider it necessary to identify you, we may request a copy of a document proving your identity.